Returns

We offer a no quibble 30 day refund policy.  

We hope you love your purchase but if you've changed your mind no problem. 

Simply contact us through the online store messaging service and we will provide you with the returns address.  It is important to note that shipping costs are not covered by My Treasure Toys.  You can arrange your return through Royal Mail, Hermes or your local postal provider.  We advise you to obtain proof of posting for peace of mind.

Payment will be credited back to the original purchasers credit card.  Returns are processed within 2-3 business days of receiving them.

Card refunds may take up to 10 business days for your bank to complete, depending on their processing time.  This can vary between banks, so please speak to your bank for any more info regarding processing times as we are unable to amend this.